Responsible gambling

Responsible Gambling at Spy Casino

At Spy Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that problem gambling can have serious consequences, and we strive to prevent harm by promoting healthy gaming habits.

Tools and Features

• Deposit Limits: Players can set daily, weekly, or monthly deposit limits to control their spending.
• Time-Outs: Players can take a break from gaming with time-outs of 24 hours, 7 days, or 30 days.
• Self-Exclusion: Players can permanently self-exclude themselves from the site for a period of 6 months or indefinitely.
• Reality Checks: We offer regular reality checks to remind players of their gaming activity and spending.
• Session Time-Outs: Players can set time-outs between gaming sessions to take breaks.

Support Organisations

We strongly recommend that players who experience problems with gambling seek help from the following organisations:

• GamCare: A leading UK-based charity that provides support for problem gamblers.
• Gamblers Anonymous: A global network of support groups for problem gamblers.
• GambleAware: A UK-based charity that aims to reduce the harm caused by gambling.

Responsible Gaming Policy

At Spy Casino, we are committed to operating in a responsible and transparent manner. Our policy is designed to prevent harm and promote healthy gaming habits among our players. We reserve the right to modify or update this policy at any time.

Self-Exclusion Procedure

If you wish to self-exclude yourself from our site, please contact our customer support team. You will be asked to provide your account details and confirm that you want to self-exclude. Once we have verified your request, we will remove all access to your account for the specified period.

Withdrawal of Self-Exclusion

If you wish to withdraw your self-exclusion, please contact our customer support team. We will verify your request and restore access to your account once the agreed-upon period has ended.

Under 18 Policy

Spy Casino is committed to preventing minors from accessing our site. If we suspect that a player is under 18, we reserve the right to suspend or terminate their account.

Problem Gambling Helplines

If you are experiencing problems with gambling, please contact one of the following helplines:

• GamCare: 0808 8020 133
• Gamblers Anonymous: 020 7287 0656

We care about our players' well-being and encourage them to seek help if they need it.